This, seven ways from Sunday, emphatically this:
Q: What’s the best advice you ever received from anyone? Who gave it? And when?
A: Show up on time. I learned this from the mentor who I call Bigfoot in Kitchen Confidential. If you didn’t show up 15 minutes exactly before your shift — if you were 13 minutes early — you lost the shift, you were sent home. The second time you were fired. It is the basis of everything. I make all my major decisions on other people based on that. Give the people you work with or deal with or have relationships with the respect to show up at the time you said you were going to. And by that I mean, every day, always and forever. Always be on time. It is a simple demonstration of discipline, good work habits, and most importantly respect for other people. As an employee, it was a hugely important expression of respect, and as an employer, I quickly came to understand that there are two types of people in this world: There are the type of people who are going to live up to what they said they were going to do yesterday, and then there are people who are full of shit. And that’s all you really need to know. If you can’t be bothered to show up, why should anybody show up? It’s just the end of the fucking world.
Excerpted from this Men’s Journal interview.