Ottawa Hospital Chief Executive, Dr. Jack Kitts, on hiring an IT guru without healthcare IT experience:
“Health care is probably at the bottom of the pack when it comes to information systems, information technology and advancing our business processes or patient service delivery,” said Kitts. “So why not bring someone in who has no baggage, no preconceived beliefs or notions about what is possible or impossible? Bring them in and let them ask the questions and perhaps suggest doing something different. That is what he has brought to the table.”
So they hired Dale Potter as their CIO, who learned quickly just how stagnant healthcare IT is compared to other industries:
“I was a bit surprised. I would say that health care, not just the hospital but health care in general, is about 10 years behind everyone else,” said Potter. “We have the sophistication of a hot dog stand compared to Walmart’s global supply chain.”
(Via The Ottawa Citizen.)